AI Creators Privacy Policy

ARATAMA璞株式会社 (ARATAMA Co., Ltd.; the “Company”) handles personal information, personal data, retained personal data, and personally referable information (collectively, “User Information”) in connection with “AI Creators,” a service provided by the Company that includes its websites, member portal, registration and application forms, communities, events, project introductions, matching, production support, education, and other related services (collectively, the “Service”). The Company handles User Information appropriately in accordance with the Act on the Protection of Personal Information of Japan (the “APPI”), other applicable laws and regulations, and relevant guidelines, as set forth in this Privacy Policy.

Business Operator Handling Personal Information

Name: ARATAMA璞株式会社 (ARATAMA Co., Ltd.)

Address: 10-3F Shinsen-cho, Shibuya-ku, Tokyo 150-0045, Japan

Representative: Seiichi Sato

Article 1 (Scope)

1.This Privacy Policy applies to User Information handled by the Company in connection with the Service.

2.The handling of User Information by any third-party service linked from the Service is governed by that third party’s privacy policy and other applicable terms.

Article 2 (Information We Collect)

The Company may collect the following information in providing the Service.

1.Registration and identity verification information
Name, display name, Creator ID, date of birth or age, country or region of residence, address, telephone number, email address, profile image, information shown on identity verification documents, and other information required to verify identity

2.Affiliation and business information
Company or organization name, trade name, department, title, business activities, location, website, social media accounts, and other information concerning a User’s affiliation or business

3.Profile, work, and professional information
Professional history, achievements, awards, skills, areas of expertise, tools used, production environment, available services and conditions, portfolios, works, images, video, audio, text, generated content, production data, and other information that a User registers, posts, transmits, or provides

4.Project, application, and contract information
Application details, preferred terms, screening, review, and recommendation status, project information, quotations, orders, contracts, delivery, acceptance, evaluations, feedback, rights clearance, confidentiality arrangements, and other information relating to projects or transactions

5.Contact and communication information
Inquiry details, messages sent through the Service or in connection with a project, records of participation in interviews, meetings, or events, survey responses, and records of communications with the Company and other relevant parties

6.Payment and transaction information
Billing and payment information, bank account information, compensation, fees, transaction history, information required for tax and accounting purposes, and other information necessary for payment or transaction administration

7.Information collected automatically through use of the Service
IP address, cookies and other identifiers, device information, operating system, browser, language settings, date and time of access, pages viewed, referring source, activity, application, and login history, error logs, and other access logs and usage information

8.Information obtained from third parties
Information obtained from clients, Registered Members, service providers, business partners, public sources, and other lawful sources to the extent necessary for the Service, a project, identity verification, screening, fraud prevention, or contract performance

9.Other information that a User voluntarily provides to the Company

The Company collects User Information lawfully and fairly, without deception or other improper means. When the Company collects personal information directly from an individual in writing or by electronic means, it will state the purpose of use in advance, except where an exception under applicable law applies.

Article 3 (Purposes of Use)

The Company uses the User Information it collects for the following purposes.

1.To provide, operate, maintain, and administer the Service

2.To process registrations; verify identity; conduct reviews; authenticate Users; and administer accounts and the member portal

3.To publish on the Service any profile, work, achievement, company or organization information, or other information that a User wishes or agrees to have published

4.To recruit for projects; accept and review applications; make recommendations and introductions; provide matching; coordinate communications; arrange interviews; support production and project progress; and provide transaction opportunities

5.To prepare quotations and orders; enter into and perform contracts; manage delivery and acceptance; clear rights; issue invoices; process payments and compensation; and carry out accounting and tax procedures

6.To respond to inquiries, consultations, complaints, exercises of rights, and other communications

7.To provide important notices, guidance, and information concerning the Service, projects, events, seminars, communities, and other Company services

8.With the User’s consent or as otherwise permitted by applicable law, to send surveys, news, event information, campaigns, and other communications concerning the Company or its services

9.To understand, analyze, and research use of the Service; develop features; improve quality; and improve the Service

10.To create statistical information processed so that individuals cannot be identified, and to use that information for analysis, service improvement, business explanations, and other purposes

11.To prevent, detect, investigate, and respond to unauthorized access, impersonation, data breaches, violations of applicable terms, off-platform transactions, and other fraudulent or inappropriate conduct

12.To protect the Service and its Users; manage access; respond to failures; preserve data; and improve security

13.To respond to disputes, incidents, or complaints; establish facts; preserve evidence; and protect the rights and interests of the Company or any third party

14.To comply with orders, requests, or procedures under laws and regulations or from courts, administrative authorities, and other public bodies

15.For purposes incidental or related to any of the foregoing

If the Company changes a purpose of use, it will do so only to the extent reasonably related to the original purpose and will publish the revised purpose on the Service or notify the relevant individual. If the Company intends to use User Information beyond that scope, it will obtain the individual’s prior consent unless otherwise permitted by applicable law.

Article 4 (Publication of Profiles and Disclosure to Project Participants)

1.The Company may publish profiles, display names, profile images, professional histories, skills, achievements, works, affiliation information, and other information that a User wishes or agrees to make public through the Service, Company websites, social media, publicity materials, or other media disclosed to the User.

2.For project introductions, matching, applications, selection, contract negotiations, or project performance, the Company may, with the individual’s consent or at the individual’s request, provide the individual’s name, contact details, profile, works, preferred terms, application details, and other necessary personal data to clients, registered organizations, creators, joint business partners, and other participants in the relevant project.

3.The Company will disclose the categories of information to be published or provided, the recipients, the purpose, and the method through the registration screen, application screen, project information, an individual consent screen, or another appropriate means.

4.Users must select the information they make public with the understanding that information published online may be viewed, saved, or shared by third parties. The Company will endeavor to provide reasonable controls, including settings for the scope of publication and a means of requesting removal.

Article 5 (Use for AI Training and Similar Purposes)

1.Without the express consent of the relevant individual or rights holder, the Company will not use non-public personal data, messages, works, generated content, production data, prompts, or other content provided by a User in connection with the Service or a project to train or retrain third-party machine-learning or generative AI models or to build datasets for unspecified purposes.

2.If the Company transmits personal data or non-public content to an external AI service to the extent necessary to provide an AI-enabled feature, support business operations, perform analysis, or otherwise achieve a purpose described in the preceding Article, the Company will disclose the purpose of use, the information to be transmitted, the recipient, and other necessary details, obtain any consent required by law, and implement appropriate security controls.

3.Paragraph 1 does not apply to statistical information that has been appropriately processed so that no individual can be identified and the information cannot be restored to an identifiable form.

Article 6 (Cookies, Analytics, and External Services)

1.The Company may use cookies, local storage, and similar technologies to provide the Service, maintain login status, improve convenience, understand usage, measure effectiveness, prevent misuse, and maintain security.

2.Identifiers, browsing histories, device information, and other information collected through cookies and similar technologies may constitute personally referable information under the APPI even when they do not independently identify a particular individual. If the Company can readily match such information with other information in its possession and thereby identify an individual, the Company will handle it as personal information.

3.The Company may use Google Analytics, a service provided by Google LLC. Google Analytics may use cookies and similar technologies to collect information about use of the Service and transmit that information to Google servers. The Company uses the resulting analytics to understand and improve use of the Service.

4.The Service may use reCAPTCHA, a service provided by Google LLC, to prevent fraudulent submissions and unauthorized access. In connection with reCAPTCHA, device information, IP addresses, interaction information, and other information may be transmitted to Google.

5.

For information about Google’s handling of data, please review the Google Privacy Policy, Google Analytics Terms of Service, and other terms established by Google.

Google Privacy Policy: https://policies.google.com/privacy?hl=en
Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/us/
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout?hl=en

6.Users may be able to disable all or some cookies through browser settings, consent-management features, or opt-out tools. Disabling cookies may, however, prevent certain features of the Service from functioning properly.

Article 7 (Provision of Personal Data to Third Parties)

1.The Company will not provide personal data to a third party without the individual’s consent, except as provided in Article 4 or in any of the following circumstances:

(1)When permitted or required by law

(2)When necessary to protect a person’s life, body, or property and obtaining the individual’s consent is difficult

(3)When particularly necessary to improve public health or promote the sound development of children and obtaining the individual’s consent is difficult

(4)When cooperation is necessary for a national government agency, local public body, or a person acting on its behalf to carry out duties prescribed by law, and obtaining the individual’s consent could impede the performance of those duties

(5)In any other circumstance permitted under the APPI or other applicable law

2.In the following circumstances, a recipient may not be treated as a third party under the APPI:

(1)When all or part of the handling of personal data is outsourced to the extent necessary to achieve a stated purpose of use

(2)When personal data is transferred as part of a business succession resulting from a merger, company split, business transfer, or other cause

(3)When personal data is jointly used in compliance with the requirements of the APPI

3.If the Company jointly uses personal data, it will publish in advance, or otherwise make readily accessible to the relevant individual, the categories of personal data jointly used, the scope of joint users, the purpose of joint use, the person responsible for management, and any other information required by law.

Article 8 (Provision of Personally Referable Information to Third Parties)

If the Company provides cookie identifiers, browsing histories, or other personally referable information to a third party and it is anticipated that the third party will acquire that information as personal data capable of identifying an individual, the Company will, in accordance with the APPI, confirm that the individual’s consent has been obtained and verify any other required matters. If the provision is made to a third party in a foreign country, the Company will provide required information and perform required verification in accordance with the APPI.

Article 9 (Service Providers)

1.The Company may engage external service providers to perform server and cloud operations, system development and maintenance, data administration, identity verification, email delivery, customer support, access analytics, payment processing, accounting, legal services, and other operations to the extent necessary to provide the Service and achieve the purposes described in Article 3.

2.When the Company outsources the handling of personal data, it selects the service provider appropriately, establishes terms for handling personal data by contract or other means, and exercises necessary and appropriate supervision.

Article 10 (Handling of Information Outside Japan)

1.In connection with its use of cloud services, access analytics, email delivery, and other external services, the Company may store User Information on servers located outside Japan or have such information handled by businesses located outside Japan.

2.When handling personal data outside Japan, the Company will understand the personal information protection system and other relevant external conditions in the country concerned and implement necessary and appropriate security controls.

3.If personal data is provided to a third party in a foreign country, the Company will, in accordance with the APPI, obtain the individual’s consent, confirm that the recipient has established a system meeting applicable standards, or take other required measures. Where the Company is required by law to provide information to the individual, it will do so when obtaining consent or upon the individual’s request, as applicable.

Article 11 (Security Controls)

To prevent leakage, loss, or damage of personal data and otherwise manage it securely, the Company implements necessary and appropriate measures proportionate to the scale of its business, the nature of the information handled, and the relevant risks, including the following:

1.Organizational security controls, including establishing a basic policy and rules for handling personal data, appointing a responsible person, reviewing handling practices, and maintaining systems for reporting and responding to data breaches and similar incidents

2.Personnel security controls, including training and confidentiality requirements for officers, employees, and others who handle personal data

3.Physical security controls, including management of areas, equipment, and media used to handle personal data; prevention of theft and loss; and secure disposal

4.Technical security controls, including access-right management, authentication, protection against unauthorized access, protection of data in transit and at rest, and log management

5.When personal data is handled outside Japan, security controls based on an understanding of the applicable foreign systems and other external conditions

Subject to excluding information whose disclosure could compromise security, the Company will provide details of its security controls in accordance with applicable law upon a request submitted through the contact point in Article 16.

Article 12 (Accuracy and Retention)

1.The Company endeavors to keep personal data accurate and up to date to the extent necessary to achieve the applicable purposes of use.

2.The Company retains User Information for the period necessary to achieve the applicable purpose of use, the period required under a contract, the period required by law, or a period reasonably necessary to respond to disputes or misconduct.

3.When User Information is no longer required, the Company endeavors to delete, destroy, or process it into a form that does not identify an individual without undue delay, in accordance with applicable law and Company procedures. Backup data may remain stored until the applicable backup rotation or deletion cycle is completed.

4.Even after withdrawal from the Service or account deletion, the Company may retain information for as long as necessary for contracts, payments, rights clearance, legal compliance, dispute resolution, fraud prevention, or transaction records.

Article 13 (Messages and Uploaded Data)

1.Messages, application materials, works, contract documents, and other data uploaded through the Service or in connection with a project may be retained for as long as necessary to operate the Service and the project, coordinate communications, perform contracts, prevent disputes and misuse, maintain security, and protect rights.

2.The Company will not disclose non-public messages or uploaded data to a third party unless it has the individual’s consent, disclosure is necessary to perform a project, disclosure is made to a service provider, or another lawful basis exists.

3.If the Company suspects a violation of applicable terms, misuse, a data breach, a dispute, or another issue, authorized personnel may review messages or uploaded data to the extent necessary and reasonable.

Article 14 (Information Concerning Minors)

A minor who uses the Service and provides personal information must do so with the consent of their legal representative. The Company may verify that consent where necessary.

Article 15 (Requests Concerning Retained Personal Data)

1.An individual, or the individual’s duly authorized representative, may make the following requests under the APPI concerning retained personal data held by the Company about that individual:

(1)Notification of the purpose of use

(2)Disclosure of retained personal data or records of provision to third parties

(3)Correction, addition, or deletion of content

(4)Suspension of use or erasure

(5)Suspension of provision to third parties

2.To make a request, please contact the Company through the contact point in Article 16 and specify the nature of the request. The Company may request information or documents necessary to verify the identity of the individual or the authority of the representative.

3.If disclosure by the method specified by the individual is difficult, the Company will disclose the information in writing or by another method permitted by law.

4.The Company may refuse all or part of a request where it is not legally required to comply, where compliance could harm the rights or interests of the individual or a third party, where compliance could materially interfere with the proper conduct of the Company’s business, or where refusal is otherwise permitted by law. In such a case, the Company will notify the requester of the decision and the reason in accordance with applicable law.

Article 16 (Contact)

For inquiries concerning the handling of User Information, complaints, consultations, or requests for disclosure or other action, please contact:

ARATAMA璞株式会社 (ARATAMA Co., Ltd.)
AI Creators Privacy Contact
Contact Form: https://ai-creators.tech/contact/

Article 17 (Changes to This Privacy Policy)

1.The Company may amend this Privacy Policy in response to changes in laws or regulations, changes to the Service, changes in how User Information is handled, or other circumstances requiring an amendment.

2.The amended Privacy Policy takes effect on the date it is posted on the Service or on any separately specified effective date.

3.If an amendment changes a purpose of use, involves provision to a third party, or otherwise requires consent under applicable law, the Company will provide the necessary information and obtain the individual’s prior consent. The Company will give notice of any amendment that materially affects Users’ rights or interests by posting a notice on the Service, sending an email, or using another appropriate method.

Last revised: August 8, 2026

Established: June 1, 2024

ARATAMA璞株式会社 (ARATAMA Co., Ltd.)