Privacy Policy

ARATAMA 璞 (English name: “ARATAMA”, hereinafter referred to as the “Operator”, “we”, “our”, or “us”) operates the service “AI Creators” (the “Service”).
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with applicable laws, including the Act on the Protection of Personal Information of Japan (APPI) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Personal Data We Collect

We may collect the following categories of personal data:

  1. Name
  2. Email address
  3. Company name
  4. Telephone number
  5. Postal address
  6. IP address
  7. Cookie identifiers
  8. Access logs and device information
  9. Analytics data (including Google Analytics data)
  10. Data uploaded to the Service
  11. Message history within the Service
  12. Any other information voluntarily provided by users

2. Purposes of Processing

We process personal data for the following purposes:

  1. Provision, operation, and administration of the Service
  2. User registration and authentication
  3. Facilitating matching and communication between users
  4. Contract formation and performance
  5. Responding to inquiries
  6. Enforcing Terms of Service and preventing misuse
  7. Service improvement and feature development
  8. Usage analysis and performance measurement
  9. Security monitoring and fraud prevention
  10. Compliance with legal obligations

3. No Use for AI Training

We do not use user-uploaded data, message history, generated outputs, or other user-provided content for machine learning training, AI model training, retraining, dataset construction, or similar purposes without the explicit consent of the relevant user.

4. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under one or more of the following legal bases:

  1. Performance of a contract (Article 6(1)(b) GDPR)
  2. Compliance with a legal obligation (Article 6(1)(c))
  3. Legitimate interests (Article 6(1)(f)), including service improvement and security
  4. Consent (Article 6(1)(a)), where required

Where processing is based on legitimate interests, we ensure that such interests are not overridden by the fundamental rights and freedoms of data subjects.

5. Cookies and Analytics

We use cookies to enhance user experience and analyze service usage.

We may use Google Analytics provided by Google LLC. Google Analytics uses cookies to collect information about usage patterns. This information is processed in an anonymized manner and does not directly identify individuals.

Users may control cookie settings through their browser preferences.

For more information, please refer to Google’s Privacy Policy.

6. Disclosure to Third Parties

We do not disclose personal data to third parties without consent, except where required by law or in the following circumstances:

  1. Legal obligations
  2. Protection of life, body, or property
  3. Public health or child protection purposes
  4. Cooperation with governmental authorities

7. Service Providers and Processors

We may engage third-party service providers (including cloud hosting providers, analytics providers, and system maintenance vendors) to process personal data on our behalf.

In such cases, we ensure appropriate contractual safeguards and supervision.

8. International Data Transfers

Personal data may be transferred to and processed in countries outside the user’s country of residence, including Japan.

Where GDPR applies, we ensure appropriate safeguards such as:

  1. Standard Contractual Clauses (SCCs), or
  2. Transfers to jurisdictions recognized as providing adequate protection

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

10. Data Subject Rights (GDPR)

If you are located in the EEA, you have the following rights under GDPR:

  1. Right of access
  2. Right to rectification
  3. Right to erasure (“right to be forgotten”)
  4. Right to restriction of processing
  5. Right to data portability
  6. Right to object
  7. Right to withdraw consent

You also have the right to lodge a complaint with a supervisory authority.
To exercise your rights, please contact us through the inquiry form provided below. We may request verification of identity before responding to such requests.

11. Security Measures

We implement appropriate organizational, technical, physical, and administrative measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

12. Message History and Uploaded Data

Message history and uploaded data may be stored for operational, security, and dispute resolution purposes.

We do not disclose such data to third parties except as required by law.

13. Contact Information

For inquiries regarding personal data, please contact us via the inquiry form available on the Service.

Data Controller:
ARATAMA
Shibuya, Tokyo, Japan
Inquiry Form: https://en.ai-creators.tech/contact/

Last Revised: February 28, 2026
Established: June 1, 2024